Great Eagle Lighting Corporation warrants that our LED products will be free from defect in material and workmanship for a period of 3 years from the date of manufacture. Product must be purchased from Great Eagle Lighting directly, through an authorized distributor, or authorized retailer. If purchased through Amazon.com, the seller must be only "Sold by Great Eagle Lighting Corporation and Fulfilled by Amazon". We do not warranty items purchased from third parties such as eBay or other non-authorized sales channels. Please contact us if you need any clarification. Proof of purchase is required, and warranty is not transferable. Please contact us at firstname.lastname@example.org for any questions regarding this.
Warranty claims are made by contacting us at email@example.com for RMA # and return address. Customer is responsible for shipping costs to GELC, and GELC will pay for shipping back to customer. On receipt of returned item, should any defects be found, Great Eagle Lighting Corporation will, at its option, either repair item and return, replace the defective item with the closest currently available equivalent, or refund the current market price amount of a comparable product determined by Great Eagle Lighting Corporation.
LED products are replaceable one time under warranty. Any subsequent failures are not covered. Please have a professional electrician check and verify the root cause of failure and make the repair before using new replacement item.
This warranty is conditioned upon proper installation, use and maintenance. This warranty is not applicable to any LED product which is not installed and operated in accordance with the current edition of The National Electric Code (NEC), the Standards for Safety of Underwriters' Laboratory, Inc. (UL) and with Great Eagle Lighting Corporation's instructions and guidelines. This warranty is also not applicable to any LED product subjected to abnormal stresses and operating conditions. Dimmers must be LED compatible and low voltage transformers must be LED compatible.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY BEYOND THE AFOREMENTIONED WARRANTY PERIOD.
The foregoing warranty is exclusive of all other statutory, written, or oral warranties and no other warranties of any kind, statutory or otherwise, are given or herein expressed.
LIMITATION OF LIABILITY. Great Eagle Lighting Corporation will not under any circumstances whether as a result of breach of contract, breach of warranty, tort, strict liability or otherwise be liable for consequential, incidental, special or exemplary damages including but not limited to, loss of profits or revenues, loss of any other goods or associated equipment or damage to any associated equipment, cost of capital, cost of substitute products, facilities or services, down-time cost or claims of claimant's customers.
Great Eagle Lighting Corporation's liability on any claim of any kind for any loss or damages arising out of, resulting from or concerning any aspect of this agreement for the product or services furnished hereunder shall not exceed the price of the product which gives rise to the claim.
The Great Eagle Lighting Corporation warranty policy will be voided for any bulb that:
• has been used in a socket that is controlled by a device that is not specifically intended for LED light bulbs. Control devices such as dimmers, motion sensors, light sensors, touch lamps, or any other devices must be specifically intended for LED light bulbs. Must provide brand and model # of control device with warranty request.
• is non-dimmable and used with any dimmer switch.
• has been operated in an ambient temperature that is higher than recommended.
• has been subjected to a lightning strike, power surge or over-voltage condition.
• has its LED board subjected to static electricity due to failure to discharge same prior to connecting or disconnecting the lead from the LED board.
• was not installed and/or operated in accordance with Great Eagle Lighting Corporation's instructions and guidelines.
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